Refund & Return Policy

At Quirky Miss, we want you to love your purchase! However, if you’re not completely satisfied, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.

Return & Exchange Policy

We accept returns under the following conditions:

• Return Window: You can request a return within 7 days from the date of delivery.

• Eligible Items: The item must be unused, unworn, unwashed, and in its original packaging with all tags intact.

• Non-Returnable Items: Certain products such as personal care items, innerwear, beauty products, or customized items are not eligible for return due to hygiene reasons.

How to Request a Return?

1. Email us at hello.quirkymiss@gmail.com with your order number and reason for return.

2. Our team will verify the request and provide you with return instructions.

3. Ship the item back to us as per the instructions provided. 

4. Once received and inspected, we will process your refund or exchange.

Cancellation Policy

• Orders can be canceled within 24 hours of placement if they have not been shipped.

• After 24 hours or once shipped, cancellation is not possible.

• To cancel an order, email us at hello.quirkymiss@gmail.com with your order details.

Refund Process

Once your return is approved and received:

• Prepaid Orders: Refunds will be processed to the original payment method within 5-7 business days.

• Cash on Delivery (COD) Orders: Refunds will be issued as store credit or via bank transfer (if applicable).

• Shipping Costs: Any shipping charges paid at the time of order placement are non-refundable.

Damaged or Incorrect Items

In case you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product. We will arrange a replacement or refund at no extra cost.

Need Help?

For any queries related to returns, refunds, or cancellations, feel free to reach out to us at hello.quirkymiss@gmail.com. Our team is happy to assist you!